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Retail Associate, Electronics Repair

Asurion - 3233 W Liberty Ave   Pittsburgh   PA

Posted 70 days ago

Salary: Not Disclosed

Tags: electronics , repair ,

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Job Description

Job Description

Retail Technician, Electronics Repair

Sign On Bonus - $1,500

If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

Asurion Tech Repair & Solutions retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.

Starting Pay - $15.75, per hour + uncapped sales & repair commission potential

Top performers earn an average of $665/month on top of their base hourly rate, based on Repair & Sales Commissions

Don’t miss this chance to be part of something big at our retail stores.

Gain new skills and certifications.

Provide great customer service experiences.

Bring your ideas to leaders.

Receive unlimited monthly bonuses for great sales!

Here’s what you’ll bring to the team:

1+ years of customer service/retail sales experience (preferred)

6+ months of experience with product service support or electronics troubleshooting (preferred)

Basic knowledge of mobile devices and operating systems

Ability to work a flexible retail schedule

A passing background check (criminal and drug test)

Basic knowledge of Microsoft Office

As a retail technician, here’s what you can expect to do:

Be the face of Asurion and deliver award-winning, personalized customer experiences

Provide technical expertise, troubleshoot and repair customer electronic devices

Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)

Achieve sales goals

Manage inventory

Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)

Partner with cross-functional teams to deliver programs/processes and provide feedback

Self-manage and set priorities

Multi-task in a fast/retail environment

We take care of you (benefits/perks):

Ongoing training to grow your skills

Competitive hourly pay and benefits

Career growth opportunitiesbased on your interests

Skills development and hands-on training

And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health

Get to know us:As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

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