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Logistics Operations Manager

EOS -   Dublin, Dublin, Ireland

Posted 41 days ago

Salary: Not Disclosed

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<p><strong>WHO WE ARE:</strong></p>

<p>EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.&nbsp; Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.  </p>

<p>We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.</p>

<p>&nbsp;</p>

<p>&nbsp;<strong>WHAT YOU’LL DO:</strong></p>

<ul>

<li>Plans, coordinates &amp; supervises the IT Logistics operations team(s) on the delivery of safety, service, accuracy and cost KPI’s.</li>

<li>Be the point of contact within the service for troubleshooting, customer services issues, approvals, first-level escalations, HR activity</li>

<li>Oversees exceptional performance levels on site across all areas of the operation including, but not restricted to, goods in, processing, inventory control, fulfilment, picking, imaging, dispatch and returns.</li>

<li>Assist with cross functional management teams to provide the best possible service and cost to our customers.</li>

<li>Assist with the delivery of IT Logistics Business Plans, KPI’s, values and people processes are delivered and embedded.</li>

<li>Supports the IT Logistics teams to attract, acquire, retain and develop the necessary talent to continuously improve team performance and capability.</li>

<li>Prepares reports or documentation to share with key stakeholders to help deliver great service at the best possible cost for the organization and our partners.</li>

<li>Assists and deputise for the Operations Director with the operational relationships with all third-party partners across the operation, ensuring timely and effective communication with client stakeholders</li>

<li>Plays a key part in developing best in class operations and share best practice internally</li>

<li>Ensure all Dublin sites are visited once per week or as required. Maintain only the highest levels of tidiness, cleanliness and organization across all Logistics work areas</li>

<li>Lead performance management initiatives for all teams &amp; report into the Operations Director.</li>

<li>Seek out waste reduction initiatives.</li>

<li>Help create a positive and fun working environment.</li>

</ul>

<p>&nbsp;</p>

<p>&nbsp;<strong>WHAT YOU NEED TO SUCCEED:</strong></p>

<ul>

<li>5+ years’ experience leading in challenging environment whilst delivering results.</li>

<li>Background in Lean is beneficial</li>

<li>Experience in IT Logistics &amp; asset management would be beneficial</li>

<li>Experience with manufacturing/production line experience would be beneficial</li>

<li>Experience in leading teams in a fast pace at a high volume</li>

<li>Management of a national/regional services with approximately 50-150 full-time associates</li>

<li>Ability to understand and thrive in high volume work environment during extremely busy peak seasons.</li>

<li>Excellent communication skills, both verbal and written.</li>

<li>Must be proactive, data driven and a good anticipated planner.</li>

<li>Experience managing as a vendor is highly desired.</li>

<li>Hands-on strong problem-solving skills.</li>

<li>Proficiency developing metrics planning (good working knowledge of spreadsheets)</li>

<li>Degree qualified preferred but not essential</li>

</ul>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p><em>EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.</em></p>

<p>&nbsp;</p>

<p>#indeedhp</p>

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