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Service Writer - High Volume Mechanical Shop with Growth Opportunities

Fountain Tire - 4801 Wellington Road   Nanaimo   BC

Posted 36 days ago

Salary: Not Disclosed

Tags: ca , growth , writer , mechanic , shop , mechanical ,

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Overview

Looking to work in a high volume shop? A shop that has growth and career opportunities? A shop that exceeded 2 MILLION in mechanical sales last year? Come inside and work with brand new, state of the art technology at Fountain Tire Nanaimo (4801 Wellington Road). We are currently looking for a full time Service Writer!

 

We have the best technology available to perform digital vehicle inspections, have just expanded to 10 mechanical bays with 3 alignment hoists. We offer the largest drive on wheel alignment hoist on Vancouver Island that can even accommodate 40” motorhomes and limousines for alignments and all other mechanical repairs. We also offer the new Hunter scissor alignment rack with 70” extension ramps to accommodate the lowest customized vehicles on the road. We have 4 fully licensed Government inspection technicians on staff so you will only be working only with well trained professionals.

 

As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business

Providing service quotes and receiving customer authorization for work to be performed

Finalizing sales and completing customer follow up to determine their satisfaction level with the service received

Scheduling customer appointments for tire and mechanical service

Recommending tire service, specialty tire service, wheel and mechanical service to customers

Ensuring that all products are billed accurately to the customer

What does it take to get on track?

MUST HAVE A minimum of 1 year of experience as a Service Advisor or Service Writer in the automotive industry

Mechanical knowledge with a background in customer service

Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment

Ability to work Saturday's

Excellent time management skills

Strong interpersonal skills with the ability to work as a team

Ability to work well under pressure in a fast paced, ever changing and high-volume environment

 What do we offer? At Fountain Tire, you’ll have a great place to work:

Opportunity to work with highly trained inspection technicians

Every day you will use state of the art technology - ONLY available on Vancouver Island at Fountain Tire Nanaimo

Pay worthy of your experience ($60,000+ bonus potential for the right candidate) 

Regular day shifts

Great discounts for you and your family on tires, parts and mechanical services

Health, Dental and Vision Benefits for you and your family

RRSP matching program

Fountain Tire Nanaimo is expanding their mechanical bays to 11 Mechanical hoists including 3 wheel alignment racks

The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

Interested applicants are welcome to apply in person or online!

 

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