Presales Partner Specialist - Check Point

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Job Description

Job Summary

A Presales Partner Specialist supports the partner business for Check Point, act as a Partner subject matter expert and will work closely with our sales teams and Partner Account Managers to maintain and grow partner’s business. The Specialist will solve problems, answer product, program, and deal registration questions. The Presales Partner Specialist will foster relationships with customers and/or internal staff by communicating their knowledge on a product, service, proposition, or process. The Specialist will report to Senior Manager - Strategic Software Partners.

About Us

Founded in 1989, SHI International Corp. is a $14 billion global provider of IT solutions and services, and currently has over 6,000 dedicated employees worldwide.

To learn more about SHI International Corp, visit our website: www.shi.com/careers

What SHI Can Offer:

World Class Facility includes on site gyms and cafeterias

Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy

Work in an up-beat, creative, and fun environment

Benefits including medical, vision, dental, 401K, and flexible spending

Responsibilities

Include but not limited to:

Evangelize and promote the Partners’ Brand and drive key marketing initiatives

Host and attend marketing calls regularly to drive events, activities, and accountability for your Partner

Design collateral, host webinars and give presentations to educate on your manufacturer, their offerings, and how we can win with their solutions

Act as a “go-to” resource for partner sales teams, to answer product, program, and deal registration questions

Identify customer needs/requirements and recommend appropriate solutions

Conduct conference calls/meetings with Sales teams, manufacturer Sales teams, and customers to sell partner products and solutions

Train sales teams on partner products and programs, and how customers can benefit by using their core products

Stay up to date on new product technology offerings, as well as partner-specific trainings and certifications

Develop and manage a sales pipeline on an ongoing basis through CRM and excel

Execute on marketing campaigns and initiatives aligning with Enterprise and Corp teams also marketing and internal social media

Own and monitor the partners’ Alias or Team Box and manage request by resolving within our Service Level Agreements

Monitor CRM for submitted Deal Registrations request and submit them to the partner, always maintaining CRM with updates

Maintain Partners’ Pipeline tracking open Deals and Communicate regularly with Partners, distribution, and sales to ensure forecast accuracy

Manage necessary reporting e.g. sales, pipeline, or quote reports for your partner

Monitor deals listed in the deal tracker, follow-up with updates keeping data current

Help find recent sales opportunities through all available sources e.g. reporting, account mapping and product displacement

Review opportunities to drive profitability and ensure that all eligible margin incentives on a deal are being received – e.g. deal registration and manufacturer promotions

Keep current on all Partners’ trainings, programs, program changes, and products

Maintain internal Partners’ pages and all relevant content including product deals, awards, promo’s etc.

Contribute Content e.g. partner updates or changes, new products, or promotions to the Software & Licensing Newsletter

Be the main point of contact for Order Resolution Issues such as cancellations, returns, incorrect end user or SKU/Quantity etc.

Qualifications

Completed Bachelor’s degree and Minimum 1 year of business office experience, Inside/outside sales experience or Partner Sales Support experience or 2 years phone/email customer service or other relevant support experience, being a point of contact within an organization on a subject and providing a level of expertise to other departments and customers (Sales support in IT industry or similar technology a preference)

A strong, dedicated work ethic focusing on the willingness to provide world class support

Required Skills

Excellent organizational, communication, verbal, and written skills

Ability to multitask - effectively balance short-term and long-term priorities

Ability to analyze multiple market factors to both anticipate and identify customer problems/needs and recommend appropriate solutions

Ability to effectively prioritize multiple demands while ensuring customer needs are met

Ability to work both individually and in a team environment

Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint

Proficiency in working with SHI internal systems (AX, Salescenter, CRM, BI)

"Partner Champion" and partner ownership mentality

Ability to communicate comfortably and professionally with a wide variety of internal and external leadership contacts

Creative approach to promoting partner’s brand

Ability to be comfortable hosting team meetings, webinars and events

Certifications Required

Partners’ Certifications must be maintained during employment

Unique Requirements

Position requires no more than 10% of travel

Extended hours may be required to complete some special projects and quarter end workload

Additional Information

The estimated annual pay range for this position is $45,000 - $80,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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