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Senior Program Manager- Technical

AuthenticID -

Posted 36 days ago

Salary: Not Disclosed

Tags: ca , tech ,

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Senior Program Manager - Technical


100% Remote or Onsite in Kirkland, WA

<a href="https://authenticid.co/">AuthenticID is solving the biggest business issue in the world today: Fraud.

Fraud losses are skyrocketing for companies because the old model of verifying identity (“something you know”) isn’t working with so many data breaches, hacks, dark web data sales and sophisticated fake ID creation.

AuthenticID uses a next-generation model of verifying identity based on combining a government-issued ID (“something you have”) with biometric data of face/voice/fingerprint (“something you are”). Our solution provides identity verification in seconds using a mobile phone and is able to defeat most fraud attempts using advanced AI capabilities.

With many new Fortune 500 clients, AuthenticID is going through a rapid growth phase and needs people who understand this type of scaling and bring a passion to help solve big problems that affect millions daily.


Reporting to the Director of Program Management in the Program Management Team, the Senior Program Manager is central to the planning and execution of strategically important initiatives within the Product and Engineering Organization. Leveraging program, project, scrum and change management techniques this role coordinates across multiple company leaders and teams to ensure initiatives are appropriately controlled, monitored, and executed.


You will be responsible for the program management of a suite of projects and will bring valuable input to continuous operational improvement and change management relating to our people, processes, and tools. This includes liaising with Sales and Customer Success to receive new customer requirements, and then coordinate Product and Engineering leaders to review, devise an approach, estimate the level of effort, and forecast logical entry points of new work into the Company Roadmap. You are also well acquainted with program management and agile methodologies and are eager to provide project support and run off the back of scrum routines and dashboards to provide estimated delivery timelines for meeting customer commitments, as well as rationale for slippages. You bring a business process improvement acumen, a disciplined approach to execution against standard operating procedures, and your measurements will include internal customer satisfaction, time to value, and operational effectiveness.


Product and Engineering Coordination to Roadmap Input and Execution Output: You repeatedly executed on your duties and enabled our success because of your detailed and organized approach to bringing the right people together to have productive interactions at the right times, for desired planning and delivery outcomes.

Program Delivery Excellence: You demonstrated progress made and/or delivery of all priority projects.

Multiplier: You made us better. Your relentless pursuit of improvement consistently uncovered gaps, and your solution-driven mentality presented means to close them. Because of you, we set realistic expectations with customers quickly and effectively.


5- 8 years of experience working as a Technical Program Manager/Product ownerAbility to communicate with technical team of engineers Hands on experience creating and refining a sprint backlog, and tracking bugs, stories and tasks through sprints

A natural lean toward, and experience in setting up and delivering an effective program management function within a challenging and growing organization.

Strong knowledge of Program Management principles and practices, the customer journey, and the role the sales cycle plays in feeding the project portfolio for a Product and Engineering organization that is oriented around Agile development principles

Understanding of the enterprise B2B SaaS space

Strong interest, knowledge and experience in business process modeling, definition, and improvement skills

Comfort in dealing with a core enablement role (that many depend on) requiring repeated processes, accurate data entry, and a tight daily discipline

Ready to directly coordinate individual contributors to achieve project outcomes under a strict deadline, with an established set of resources

Proactive and strong communicator possessing a high degree of comfort facilitating conversations to desired outcomes, as well as communicating program status with senior management and executives

Mission-oriented individual who is passionate about making a difference and building something greater than yourself

Thrive in rapidly changing environments with no issue rolling up your sleeves to get the job done

You are composed, and ready for both a complex and fast paced sales and product development environment, look to assist in bringing order to disorganization, and have a natural lean toward helping establish discipline around roles, responsibilities, and process execution as we continuously evolve

You quickly to adapt to changes in process, technology, and strategy

Bachelor’s Degree, and/or relevant experience and qualifications relating to Program Management, Product Development, and Agile/Scrum principles.


Current PMP or PgMP certification, or equivalent experience working in a robust PMO Experience setting and meeting goals using the OKR approach Expertise and/or familiarity with Atlassian products Security, fraud, privacy, or biometric industry experience

Job Details:

Full-time position, W-2 Start Date: Monday 6/13/2022 or Monday 6/27/2022 Location: Onsite at our new headquarters in Kirkland, Washington or 100% Remote Total Compensation: Competitive base salary + year-end bonus + stock option. Benefits: Gold-level health, dental and vision plans, 401(k) plan with a 5% company match, wellness reimbursement stipend, home office accommodation, hardware and phone from us, in-house learning opportunities, paid parental leave, paw-ternity leave + more coming. Paid Time Off: 15 PTO days, 24 recovery days, 10 paid holidays, 5 sick days and 2 floating days (56 days in your first year) Work Authorization: You must be legally authorized to work in the United States. No visa sponsorship, transfer or corp-to-corp opportunities available. Once-in-a-lifetime experience taking a startup into scale mode, working directly with experienced founders and a diverse, fun-loving and hardworking team

AuthenticID is an equal-opportunity employer, and we welcome applicants from all backgrounds. If you are passionate about consumer identity privacy and a team player who wants to join a growing diverse and dynamic team, we look forward to hearing from you!

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