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Microsoft System Center Configuration Manager SW/Application Tech Support Practitioner

Accenture -   Mumbai

Posted 260 days ago

Salary: Not Disclosed

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About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

Project Role :SW/Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level :10

Work Experience :4-6 years

Work location :Mumbai

Must Have Skills :Microsoft System Center Configuration Manager

Good To Have Skills :Microsoft Active Directory

Job Requirements :

Key Responsibilities : - 5 years of directly relevant SCCM experience in a 10000 Enterprise PC environment

Strong working experience with GPOs

Ability to work on Package Distribution, Patch management and release management troubleshooting

Ability to create SQL queries - Proven knowledge on incident management Ability to understanding severity of issue and ability to handle issue on Release and Infrastructure

Strong Primary skills in SCCM CB and Secondary skills on Windows administration

Technical Experience : - Microsoft Windows Server Administration - Microsoft System Center Configuration Manager - Microsoft Windows - System administration - PowerShell - Understanding of complex infrastructure

Professional Attributes : -Good Communication and Writing skills -Flexible to work in 24x7 Shifts

Educational Qualification : Any Graduate in Any Specialization

15 years of full time education

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