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Sales Development Representative

Alchemy - Remote

Posted 95 days ago

Salary: Not Disclosed

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The Role

As a Sales Development Representative at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You’ll be leading the charge at one of the fastest growing companies in blockchain. You will be responsible for owning the early stages of the sales process, which includes prospecting and engaging with top teams in the space.

Responsibilities:

Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers

Reaching out to new leads via various communication channels and getting them excited for an introductory call

Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed)

Contact, prospect, and qualify potential customers and partners through inbound and outbound sales efforts and campaigns

Drive client retention, renewals, upsells and client satisfaction

Refine and establish processes to support our business’s evolving needs

Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input

Serve as an initial point of contact and ongoing relationship manager for customers

Provide customer feedback to the product and engineering teams and inform product development

Work with support and communicate with customers both pre and post-sales

Respond and communicate quickly with customers

What We're Looking For:

Strong desire to work in sales at an early-stage startup

Knowledge and passion for the crypto/blockchain industry

2-4 years experience with inbound, outbound, and client-facing sales positioning SaaS, PaaS, or IaaS offerings

Skilled in prospecting techniques

A technical or educational background in engineering, computer science, or MIS

Ability to operate independently and proactively in an effort to source and progress new business

Proficiency using CRM software, forecasting, and opportunity management

Excellent listening, verbal and written communication skills

Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services

Experience managing numerous requests and time demands concurrently

Preferred Qualifications

Account Manager/Executive/Director experience

Self-starter, with proven professional success, who is prepared to work in a fast-paced, demanding environment

Skill at presenting a technical solution to prospects and customers relevant to their industry or target market

Demonstrated track record of working with cross-functional stakeholders

Advanced CRM experience including the configuration, development of dashboards and reports, programing experience

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