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Technical Writer

Pachyderm -   Boston, Massachusetts, United States   MA

Posted 41 days ago

Salary: Not Disclosed

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<p><strong>Primary Job Responsibilities</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain our documentation infrastructure, web portal, and release process</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Write documentation for new product features</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Translate technical challenges into simplified documents</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Define recommendations on content standards, needed improvements, and content gaps</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Prioritize and document customer and user bugs to inform engineering efforts</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with engineering, support and customer success</span></li>

</ul>

<p><strong>Required Skills</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience reading/writing technical documentation for engineers</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Must be comfortable working on a terminal</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with version-control systems (GIT) and MkDocs is a big plus</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Cloud infrastructure, kubernetes, or data science are all bonus point</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience in writing clear and concise procedural documentation for a technical audience</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Project management skills, including task planning and timelines</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Team player, self-motivated and able to take ownership of assigned tasks</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Must have strong writing, editing, organizational and communication skills, and meticulous attention to detail</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Curious, enthusiastic learner who can translate technical concepts to a variety of audiences</span></li>

</ul>

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