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Oracle Apps DBA

Oracle -   Bengaluru

Posted 260 days ago

Salary: Not Disclosed

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Oracle Apps DBA

Preferred Qualifications

Oracle Applications Datbase Administrator

Available to work in 24X7 capability

Expert knowledge of Oracle Database, Oracle RAC & Oracle ASM on 11g and 12c.

Good Understanding of Oracle E-Business Suite Architecture, physical data structures and their usage

Experience in EBS R12.1.x/12.2.x and 11i technical configurations, patching, and upgrade, and possesses Apps DBA skills

Working experience in Oracle Forms, Oracle Reports, XML Publisher reports, Oracle Workflow, Discoverer, WebADI and Weblogic server

Knowledge in ODI, OBIEE, experience in analytics is a plus

Sharp technical troubleshooting skills

Ability to manage escalated technical situations & develop action plans

Ability to spot proactive services that benefit of customer

Experience with Exadata and Enterprise Manager 11g/12c/13c is a plus

Self-motivated, able to work independently and under pressure

Detailed Description and Job Requirements

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Senior Systems Engineer, you will interface with the customer

s IT staff on a regular basis. Either at the client

s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor

s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle

s core products, applications, and tools is important.

Job: Support

Location: IN-IN,India-Bengaluru

Job Type: Regular Employee Hire

Organization: Oracle

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