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Senior UX Designer

Snap One - 11734 S Election Road   Draper   UT

Posted 36 days ago

Salary: Not Disclosed

Tags: designer , design ,

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Overview

Snap One is the leading manufacturer and distributor of audio, video, surveillance, power, and wiring equipment for residential and commercial A/V integrators in the professional installation channel.  We believe that life’s better when everything works together. And the same can be said about the collaborative work we do. Join our award-winning team in our continuous quest to deliver the most brilliant, personalized smart home experiences to people around the world. 

 

The Sr. User Experience (UX) Designer will report to the Sr. Manager, UX Design and be responsible for designing predominantly web-based experiences that serve and delight our professional technology installer customers, whom we call partners. The successful candidate will define, create, and deliver end-to-end experience designs for our technology-enabled workflow solutions. At the core of this portfolio of solutions is our award-winning partner portal. Through the portal, we support our partners’ business processes ranging from the initial technical research phase of the job lifecycle through project design, ordering, install support, and account management with intuitive digital interactions.

 

The ideal candidate should have experience working with e-commerce sites, using web best practices and design systems across multiple product and project lines and is familiar with working in an agile development environment. The candidate will proactively leverage stakeholder needs, discover data, and conduct research, to inform design decisions. They will communicate a compelling vision through mock-ups, validate designs via testing. They will provide input, proposals, and concepts to management, stakeholders, and various marketing groups for their assignments, contributing to our company’s overall strategy, goals, and direction. The ideal candidate will also be self-sufficient, embrace end to end project ownership, be an independent worker and thinker as well as be a strong cross functional collaborator. They would be a compelling storyteller, customer advocate and display a fiery passion for the UX process.

 

 

Responsibilities

Envision, plan and design innovative, highly functional, online digital sites and properties for our e-comm, brand and product websites

Collaborate with management, core marketing leadership groups, UX and other designers, product management, integrators (partners), and customers to understand and establish the requirements for current and future partner needs across online and in-store experiences

Produce high-quality storyboards, user scenarios, wireframes, interactive prototypes, and detailed design specifications as needed

Conduct human factors evaluations, consultations, and iterative usability testing throughout the product cycle, providing actionable recommendations to designers, marketing, management, and engineers

Act as a trusted consultant to Marketing leadership teams as you present customer journeys, host design reviews, share data insights and drive visibility

Consistently use data gathering tools such as Google Analytics, Maze, UserBit, FullStory to both capture data points, pain points and pull from existing data to influence design decisions and direction

Show a strong passion for UX practice, solving user problems, identifying and satisfying user needs

Demonstrate the ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications

Be excited about collaborating and constantly communicating with teams and other stakeholders. Communication is key

Work independently, creating and adhering to schedules and project plans for their assignments, with constant self-motivation and collaboration with stakeholders and network of colleagues

Qualifications

Required Qualifications 

Bachelor’s Degree in Human Computer Interaction (HCI), UX, Psychology or related degree

5+ years' experience in a User Experience or UX related field

Strong portfolio of design thinking, UX problem solving, UX research and design methodologies, web centric interface design

Direct experience with e-Commerce, online products, SAAS, digital catalogs, online shopping, and checkout experiences

Experience in the delivery of both short term and multiple-month projects from concept to completion

Experience with design, rapid prototyping, and developer-hand-off tools (such as):

Figma

Sketch

InVision

Preferred Qualifications 

Experience with libraries, and component use in design projects and creating and maintaining design libraries

Direct experience working with B2B customers

Experience with low-code/no-code tools such as WebFlow

Familiarity with home automation technology, smart homes, iOT, Audio/Video

Experience with Agile methodologies or similar product delivery processes 

 

Snap One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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